technology

Pega Streamlines Digital Transformation with Enhanced Pega Infinity Capabilities

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Pegasystems Inc

Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today at PegaWorld® iNspire announced the latest evolution of its Pega Infinity™ software suite to help speed and simplify digital transformation (DT) initiatives. With enhanced low-code, intelligent automation, and AI capabilities, Pega Infinity version 8.6 empowers business users to deliver differentiated user experiences with […]

business

Real-Time Decisioning Tools Critical to Meeting Increased Customer Expectations, Research Finds

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Pegasystems Inc

Bangalore. – April 22, 2021 – Real-time decisioning technology can play a critical role keeping customers happy, reducing churn, and improving the customer experience in the face of ever-increasing expectations, according to new research by Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity. The global study, conducted by research firm Savanta, surveyed over 3,500 decision-makers in 11 countries and […]

business

Pega Process AI Delivers Self-Optimizing Process Automation

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Pegasystems Inc, Process AI, Pega Process AI,

Bangalore. – April 19, 2021 – Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced Pega Process AI – a new set of Pega Platform™ capabilities that help organizations optimize their business and customer operations in real time. By infusing self-optimizing AI and decision management into its low-code process automation software, Pega offers the only solution that can […]

news

Pega Acquires Qurious.io for AI-Powered Speech Analytics

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AI-Powered Speech Analytics

Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced its acquisition of Qurious.io, Inc., a cloud-based real-time speech analytics solution powered by artificial intelligence (AI) for customer service teams. Terms of the deal are not being disclosed. Qurious.io’s software-as-a-service (SaaS) offering uses speech-to-text, natural language processing (NLP), and emotion detection capabilities […]